A World Economic Forum report recently ranked Emotional Intelligence (EI) as the sixth most important skill required in the workplace by 2020. EI wasn’t even on the list for 2015. EI also underpins the other nine skills, including creativity, people management and even complex problem solving. Enjoy the book - and remember - 'You cannot discover new oceans, until you have courage to lose sight of the shore'.
From the author: D. R. Smith